A basic gutter cleaning should define which gutter runs are included, how debris will be removed, what visible downspout path will be checked, how the property will be cleaned afterward, and what proof you will receive. Do not assume that guard removal, exterior washing, repairs, roof work, or buried drain clearing is included. Confirm each item before you compare prices.
Scope comparison checklist
| Scope item | Confirm before booking | Important limit |
|---|---|---|
| Gutter runs | Every structure and side included | An inaccessible section can require different equipment or a new plan. |
| Interior debris | Leaves and loose material removed from the channel | Cleaning does not correct pitch or damaged seams. |
| Downspouts | Visible inlet and above-ground discharge path checked | This does not prove that a buried line is open. |
| Ground cleanup | Where removed debris will go | Haul-away is not universal. |
| Completion proof | Before/after photos, notes, or both | Photos show visible work only. |
| Gutter guards | Top cleaning, removal, and reinstallation stated separately | Guard designs vary. Do not assume removal is included. |
| Exterior faces | Included or excluded in writing | Cosmetic brightening is different from channel clearing. |
| Repairs | Excluded or separately quoted | Cleaning does not fix leaks, sagging, fasteners, fascia, or roofing. |
Standard request
The standard request is for loose debris to be removed from the agreed gutter runs, the visible downspout path to be checked, and the work area to be left clean. The final scope can change after access, guards, detached structures, or nonstandard drainage are reviewed. The confirmed price must state the final scope before payment.
Use the completion checklist to define the proof you need. Use interior versus exterior gutter cleaning if appearance is part of the request. To plan the visit itself, see how long gutter cleaning takes and how to prepare for the crew.
Work that needs a separate decision
- Removing and reinstalling guards.
- Washing or brightening exterior gutter faces.
- Repairing leaks, seams, hangers, fascia, or roof defects.
- Clearing underground or buried drainage.
- Access that needs a lift, roof walking, or other special equipment.
Window Hero says its gutter service focuses on the inside channel, excludes exterior-line cleaning, and cannot clean under existing guards. That is one provider's policy, not an industry-wide rule. It shows why written scope matters.
Request a scoped price
Send the address, structures, story count, guards, access limits, and desired completion proof. The price and visit window are confirmed before payment. Match scope before comparing the numbers.
Sources
- Window Hero, FAQ, gutter-cleaning scope and exclusions, https://windowhero.com/about/faqs/, accessed 2026-09-19.
- CDC/NIOSH, ladder safety, https://www.cdc.gov/niosh/falls/ladder/index.html, accessed 2026-09-19.