An HOA or condo request needs a building-by-building scope, an authorized contact, access rules, resident notice, insurance requirements, and a completion record. Do not treat a multi-building property as one residential address. Use this planner before requesting a price. Service availability remains subject to a scope and provider review.
Portfolio intake table
| Field | Required detail |
|---|---|
| Authorization | Association, manager, or board contact who can approve scope and payment |
| Buildings | Identifier, address, stories, units, and guttered structures for each building |
| Access | Gates, keys, parking limits, narrow passages, slopes, wires, and restricted areas |
| Gutter system | Guards, visible downspouts, buried connections, and known problem sections |
| Site rules | Work hours, noise rules, parking plan, roof-access rules, and resident restrictions |
| Insurance | Required certificate holder, limits, and submission deadline |
| Resident notice | Sender, method, lead time, and day-of contact |
| Completion proof | Photos and notes grouped by building and section |
| Exceptions | Inaccessible areas, repairs, roof defects, and buried-drain issues |
Bid-ready sequence
- Approve the property list and building identifiers.
- Define one standard scope and list exceptions by building.
- Confirm insurance and site rules before scheduling.
- Set the resident notice and access plan.
- Require a building-level completion report.
- Route repair, roof, and underground-drain findings to the correct trade.
Window Hero states that it serves property managers, HOAs, apartments, condos, and commercial properties. That confirms market demand, not availability through this booking service or a universal service standard.
Link each property to the scope worksheet. Use the completion checklist for closeout and rental-property gutter cleaning for single-address coordination.
Limits
This page is an operational planner, not legal, insurance, or association-governance advice. Multi-building capacity and provider requirements must be confirmed before the work is accepted. Cleaning does not include repairs, roofing, or buried-drain service.
Sources
- Window Hero, FAQ, property types served, https://windowhero.com/about/faqs/, accessed 2026-09-19.
- CDC/NIOSH, ladder safety, https://www.cdc.gov/niosh/falls/ladder/index.html, accessed 2026-09-19.