A remote rental-property request needs an authorized requester, a tenant-notice plan, a day-of contact, complete access notes, and a property-specific completion record. Do not assume that a provider can enter a yard or move tenant property. Confirm authorization and local notice requirements before the visit. This page gives operational guidance, not legal advice.
Coordination record
| Item | What to record |
|---|---|
| Requester | Owner or manager name, company, email, and phone |
| Authorization | Who can approve scope, price changes, and payment |
| Occupancy | Occupied, vacant, or unknown |
| Notice | Who sends it, required lead time, and delivery method |
| Day-of contact | Owner, manager, tenant, or site contact |
| Access | Gates, codes, pets, parking, fences, and restricted areas |
| Property scope | Every structure, story count, guards, and visible downspouts |
| Completion proof | Photos and notes tied to the address and service date |
| Exceptions | Inaccessible sections, damage, roof concerns, and buried drains |
Before the visit
- Confirm that the requester can authorize the work.
- Follow the lease, management agreement, and local notice rules that apply to the property.
- Tell the occupant what exterior access is needed and the expected visit window.
- Keep pets, vehicles, and movable items clear of the work area where practical.
- State who can approve a scope or price change.
After the visit
Use the completion checklist. Store the service date, agreed scope, proof, inaccessible areas, and follow-up observations with the property record. Route repairs, roof problems, and buried-drain issues to the correct service.
For several buildings, use the HOA and condo scope planner. For one quote per address, start with the scope worksheet.
Limits
The booking service does not decide whether notice or entry is lawful. Cleaning does not include tenant administration, repairs, roofing, or buried-drain clearing. The price, scope, access plan, and visit window must be confirmed before payment.
Sources
- CDC/NIOSH, ladder safety and work-area planning, https://www.cdc.gov/niosh/falls/ladder/index.html, accessed 2026-09-19.